Process for suggestions, complaints, compliments and enquiries We value feedback from our patients, their families and our other stakeholders. We encourage our patients or their families to immediately bring any concerns or complaints they may have to the attention of the management or customer care team of the hospital, so that it can be promptly addressed and resolved. Compliments or enquiries pertaining. Contact details for the customer care teams at our hospital are featured on each web page.
Should you feel that a concern or complaint has not been addressed to your satisfaction by the hospital’s customer care team, please contact our central customer service centre at firstname.lastname@example.org or tel. 022 2 601 264.